Charm-Lite Inc. Offices:
2448 E 39th St.
Anderson, IN 46013
Office: 765-644-6876
sales@charm-lite.com

 


 

Hello Gas Light Owner,

We may not be available but, we check e-mails constantly. We have extensive knowledge on gas light conversions and would be happy to share it with you. Leave a message telling us who you are, what your question is, and how best to contact you. We will research your questions from the data in the message we receive and answer it as soon as possible. After we have solved your gas light problem, please help us with your customer review

Because we get hundreds of phone calls and orders every week, questions are best handled through our message system below. Texts and phone calls will also work however please keep in mind an e-mail message thread can be searched to track and solve a problem. Please contact us for an RMA to the Office address above.

The definitive diagnostic procedure I use combines replacement of the weakest and most vulnerable areas first.

1. Replace both of the bulbs with a set of automotive #1141 bulbs. If one bulb has gone bad the other one will not work because they are in series; 12 volt + 12 volt = 24 volt.

2. and/or bypass the dusk-to-dawn control. If there is still no light you can take the lamp off and hook it directly to the transformer to test the rest of the circuit. A broken wire underground will not short the transformer so you will still have a green light.

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